Privacy Policy

This Privacy Policy explains how Homepals ("we", "us", "our"), operating homepals.shop, collects, uses and protects your personal information when you visit or order from us.

Information we collect

• Order information: your name, delivery address, phone number, email and order details.
• Payment information: processed securely by our payment provider; we do not store full card details.
• Usage information: device, browser and browsing data collected through cookies to help the site work and improve.

How we use your information

• To process, deliver and manage your orders.
• To contact you about your order or answer your enquiries.
• To improve our products, website and service.
• With your consent, to send you offers and news — you can unsubscribe at any time.

Sharing your information

We share information only as needed to run our store — for example with couriers to deliver your order and payment providers to process payments. We do not sell your personal information.

Retention & security

We keep your information only as long as necessary to fulfil orders and meet legal obligations, and we apply reasonable measures to protect it.

Your rights

You may request access to, correction of, or deletion of your personal data by emailing [support email].

Contact

For any privacy question, email [support email].